FAQ
Answers before
you book.
Package details, setup options, travel and the booking process in one place.
What’s included in a booking?
Every standard event package includes unlimited photo sessions and prints during your booked hours, a custom photo frame, digital copies, an attendant, standard props, delivery, setup and pack-down. You can choose an open setup with our standard white backdrop or the enclosure at no extra charge.
How do I secure my date?
Send us a booking request with your event date, location and preferred package. We’ll check availability and confirm your quote. A 50% deposit secures your booking after we confirm your date. Sending a request alone does not reserve the booth.
Do you travel outside Suva and Nausori?
Yes. Our full-event package outside the Suva and Nausori area starts at FJ$2,500, with event hours agreed in your quote. Tell us your exact venue so we can confirm access, travel and any additional transport or accommodation arrangements before you book.
Can you match our theme?
Absolutely. A custom photo frame is included, so your names, date, colours or brand can be part of every print. Custom backdrops and personalised props are quoted separately and require at least three weeks’ notice.
What do you need at the venue?
A standard power outlet and a suitable, accessible space for the booth and guests. We’ll confirm the layout and access with you before the event. Outdoor setups need a dry, sheltered location with a safe power supply.
Are prints really unlimited?
Yes, for standard event hire during your booked operating hours. Guests can return for more sessions and prints. Large public events, graduation programmes and special corporate activations may need a tailored quote and agreed print arrangements. Our walk-in booth at MHCC has separate per-session pricing.
Can we get digital copies too?
Yes, digital copies are included with event hire. We’ll confirm how your event’s photos will be delivered when we arrange the booking.
Do you offer anything extra?
Ask us about custom backdrops, personalised props, photography or videography, and a matcha setup. These are optional, separately quoted and subject to availability.
What happens if our plans change?
Contact us as soon as possible with your booking reference. Date changes depend on availability. Cancellation, refund and rescheduling terms are set out in your written quotation before you pay a deposit.
Can I pay on the website?
We’ll send your confirmed quotation and payment instructions after checking your request. The website does not collect card details or take a deposit. Please use only the payment details provided directly by our team.
Still have a question? Contact our team.
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your event.
Send the date, venue and a few details. We’ll reply with the right package.
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